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About Spa Resort
The word ‘Maya’ in Sanskrit stands for ‘Illusion’. Choose from a wide range of specialised treatments at Zuri’s very own spa range and watch all your tensions and worries melt away. From world famous Ayurvedic treatments that Kerala is known for, to a wide variety of Western and Oriental therapies popular worldwide, Maya Spa at the Zuri Kumarakom offers you a world of luxury and healing.
Traditional non-alcoholic welcome drink on arrival International Buffet – breakfast at our all day dining restaurant “Lime Tree” Fruit basket in room once during the stay Hi-tea at Lime Tree in the evening Evening local Kerala cultural program including live musical entertainment at Natya our exclusive amphitheater by the Lime Tree Restaurant Deck Cycling in the resort between 09:00 am – 06:00pm Fishing in the lagoon between 09:00 am – 06:00pm Wireless internet access to one device/Laptop across the resort and in your guest room as well Complimentary use of Gym, Sauna, Jacuzzi & Steam bath 09:00 am – 06:00pm Iron board and iron box (On request) Bath Amenities such as soaps, shampoo, conditioner, moisturizer along with a dental and shaving kit Bath, Hand and Face Towels. Pool Towels for use at the pool Electronic safe Left luggage room facility Complimentary tea/coffee makers. Tea bags, coffee and sugar sachets are replenished once a day Two bottles packaged drinking water Assorted Indian Newspapers Shoe shine kit & room slippers Housekeeping service twice daily morning cleaning and evening turn down service
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your full name and contact information, passport and visa information
guest stay information, including the hotels where you have stayed, date of arrival and departure, goods and services purchased, special requests made, your service preferences, telephone numbers dialed and email, faxes, telephone and other messages received
Important dates, such as birthdays, anniversaries and special occasions
your credit / debit card, mobile payment and other payment details
your membership information, account details, profile or password details and any frequent flyer or travel partner program affiliation
any information necessary to fulfill special requests (for example, leisure, travel and guest preferences)
your reviews, feedback and opinions about our hotels, resorts, programs and services
information collected through the use of closed circuit television systems and other security systems; and
Any other personal data you choose to provide to us.
For limited purposes, we collect and retain images via security cameras located in public areas, such as hallways, lobbies, etc., in our properties.
INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SITE:WHEN YOU ACCESS OR USE THE SITE, WE AUTOMATICALLY COLLECT PERSONAL DATA ABOUT YOU, INCLUDING:
Log Informationwe may collect system log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Site.
Device Informationwe may collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers (such as, IP address, IMEI number, the address of the device’s wireless network interface, or mobile phone number used by the device) and mobile network information.
Location Informationwe may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information. You can turn off location services for a device at any time, but this may turn off some useful features.
Information Collected by Cookies and Other Tracking Technologies
we and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular and count visits. Web beacons are electronic images that may be used in our services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.
Information We Collect From Other Sources we may also obtain personal data from our hotels and from our third party service providers (such as information relating to the credit of guests) and from public sources and combine that with information we collect through our Site where we believe that it is necessary to help manage our relationship with you.
Where you provide personal data of third parties (for example, names and contact details of your family members in connection with bookings or family memberships), you confirm that you have their consent to provide their personal data to us.
We recommend you show them this Privacy Policy.
HOW WE USE YOUR PERSONAL DATA :
WE MAY USE YOUR PERSONAL DATA FOR THE PURPOSES SET OUT BELOW.
FOR MEETING OUR OBLIGATIONS AND THE PERFORMANCE OF OUR AGREEMENT WITH YOU, IN ORDER TO:
process, confirm, provide and charge for hotel arrangements and restaurant reservations and our goods and services, and administer mobile (where applicable) and in person check in and check out
fulfill contractual obligations to you, anyone involved in the process of making your travel arrangements (e.g. travel agents, group travel organizers and your employer) and vendors (e.g.credit card companies, airline operators and other loyalty programs)
provide you with access to the content on our Site, and respond to your enquiries and requests for information and services; and Administer, and disclose the winner of, contests and lucky draw competitions conducted by us or on our behalf.
FOR OUR LEGITIMATE COMMERCIAL INTERESTS, IN ORDER TO:understand how our products and services impact you, provide you with a better, more personalized level of service, and further develop our products and services, including linking or combining with information we get from others to do so
provide privileges, benefits and services to you, process applications for and administer membership programs, verify and validate your ability to access and use certain products, services and information (loyalty program), and administer membership, including as regards points and rewards redemption
monitor your use of our Site and your bookings, and conduct analysis of the use of our Site in order to operate, evaluate and improve our Site and our services, understand your preferences,display customized content to you on our Site which may be of interest to you and troubleshoot any problems
conduct market analysis, market research, customer satisfaction and quality assurance surveys to improve our hotels, resorts and services
Provide for the safety and security of guests
To comply with legal obligations to which we are subject; and Meet legal and regulatory requirements and administer general record keeping.
USE OF INFORMATION BASED ON YOUR CONSENT
Facilitate direct marketing, promotional and customer management purposes, including sending you promotional communications (including without limitation emails and push notifications) or special offers if you have consented to receive the same. Please see section “Direct Marketing”below
We may use special categories of data (e.g. health data). But we will only do so if we have received your consent thereto; and
For any other purposes for which we have your consent.
In order to register with our mobile application, make an online hotel reservation, enroll with loyalty program or if you make an enquiry, you must provide us with the personal data marked with an asterisk or otherwise indicated as mandatory, otherwise we may not be able to process your request or comply with our legal obligations.
With the staff of Zuri Hotels & Resorts in order to provide you our services
between and among Zuri Hotels & Resorts as are relevant for the above purposes and to facilitate the operation of our business, but we shall only do so on a need to know basis
with third-party payment processors, payment service providers, IT and marketing support service providers and other consultants, vendors and service providers who need access to such information to carry out work or provide services on our behalf or who help us to provide the Site to you
with anyone involved in the process of making your travel arrangements (e.g. travel agents,group travel organizers and your employer) in order to fulfill contractual obligations
with any law enforcement, courts, Government or regulatory bodies (in whatever jurisdiction), or otherwise in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, court order or legal process
if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Zuri Hotels and Resorts
in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company, or any change of management of a hotel
with our advisors, which includes our accountants, auditors, lawyers, other professional advisors and business contacts for the purpose of assisting us to better manage, support or develop our business and comply with our legal and regulatory obligations; and Otherwise as permitted or required by applicable laws and regulations.
We may also disclose aggregate or de-identified data that is not personally identifiable with third parties, including our commercial and strategic partners.
Offering breathtaking views of the serene backwaters of Kerala, The Zuri Kumarakom, Kerala Resort & Spa is situated on the shores of the Vembanad Lake, the longest backwater lake in Kerala. The fresh sea breeze, miles of serene backwaters and swaying coconut palms all welcome you to an unforgettable experience of luxury and peace. The dreamy state of Kerala, the southern tip of the Indian peninsula is often referred to as ‘God’s Own Country’ due to its pristine natural beauty.
At the Zuri Kumarakom, experience everything from the colourful local culture, the mouth-watering local cuisine and the rich repository of flora and fauna found here, while surrounded by luxury. The Maya Spa, Zuri’s very own spa chain gives you the chance to pamper yourself with a wide variety of spa treatments that will leave you glowing both inside and outside.
The plush interiors, impeccable service, world-class amenities and the finest restaurants make the Zuri Kumarakom one of the best resort and spa hotels in Kerala.
Come and experience the magic of Kerala at its very best, only at The Zuri Kumarakom, Kerala Resort & Spa.
While the views of serene backwaters and lush greenery is a treat to your eyes, our accommodation will be a treat to all your senses as well. Our collection of luxurious rooms, villas and cottages are aesthetically furnished and beautifully designed to offer you every comfort and luxury. Choose from our splendid lagoon facing rooms or luxurious villas that come with a private pool.
Get Direction
- Maya Spa The Zuri Kumarakom Kerala Resort,kottayyam, kerala
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V 235 A1 to A54, Karottukayal, Kumarakom,
Kottayam, Kerala 686 563, INDIA
Terms & Conditions
TYPES OF PERSONAL DATA WE COLLECT
Information you provide to us: we collect personal data (including where applicable sensitive personal data)
you provide directly to us. This includes:
INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SITE:WHEN YOU ACCESS OR USE THE SITE, WE AUTOMATICALLY COLLECT PERSONAL DATA ABOUT YOU, INCLUDING:
Log Information
Device Information
Location Information
Information Collected by Cookies and Other Tracking Technologies
Information We Collect From Other Sources
We recommend you show them this Privacy Policy.
FOR OUR LEGITIMATE COMMERCIAL INTERESTS, IN ORDER TO:
USE OF INFORMATION BASED ON YOUR CONSENT
DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data: